Data Policy

General

The protection of the personal data of our interested parties, customers, partners and employees is of particular concern to us.
We therefore process this data exclusively on the basis of the applicable legal provisions (EU GDPR, DSG 2018, TKG 2003).

Contact us

If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for a period of one year for the purpose of processing the inquiry and in the event of follow-up questions.
We will not pass on this data without your consent.

Reservations, orders and order processing

We collect personal data (PD) at the time of booking (by telephone, email, web).
Orders and order processing are carried out via our electronic booking and ticket system.
We take all technical and organizational measures to ensure data security.

Online payment transactions

For the processing of online payment transactions, we only transfer the most essential personal data to the payment service provider (wirecard): Name, order purpose, amount.
This data is passed on in encrypted form and is only used to process the payment (see also the wirecard privacy policy).

https://www.wirecard.at/datenschutz/)

You can pay by credit card on our website for the purpose of purchasing tickets online.
Payment data is transferred to Wirecard (Visa, Mastercard, Diners Club, Paypal, Klarna) in order to process the payment.

Wirecard collects information about the transaction, as well as other transaction-related information, such as information about goods / services, financial information, information about your interaction with Wirecard, merchant information, including payment instrument information, device-related information, and location information.

Wirecard uses the data i.a. for payment, for credit checks and for monitoring and improving its services.

Details on data processing and processing purposes can be found in Wirecard’s data protection conditions:

To Paypal

Details on data processing and processing purposes can be found in Paypal’s data protection conditions: A list of the companies to which Paypal may transmit your data can be found here : PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg

To Klarna

Details on data processing and the processing purposes can be found in Klarna’s data protection conditions: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden

Web analytics with Google Analytics

This website uses Google Analytics with the extension “anonymizeIP ()”, so that the IP addresses are processed only shortened, in order to exclude a direct Personenbeziehbarkeit.

This website uses Google Analytics, a web analytics service provided by Google Inc.
(Google).
Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site.
The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
However, if IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Deactivate Google Analytics

  • You can generally prevent the collection of your user data on our website by setting “Do Not Track” in your web browser.
    Our website takes into account the “Do Not Track” signal, which your web browser then sends to all websites.

  • You can generally prevent Google Analytics from collecting your user data on all websites by downloading and installing the browser plug-in available under the following link:

  • https://tools.google.com/dlpage/gaoptout?hl=de

  • You can prevent the collection of your user data by Google Analytics on this website only by clicking on the following link.
    An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Google Analytics.

See also blog entry for site visitors

Youtube

Our website uses plugins from the Google-powered YouTube page. Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. The Youtube server will be informed which of our pages you visited. If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account. For more information on how to handle user information, please read the

https://www.google.de/intl/de/policies/privacy



Google Adwords Conversion Tracking

This website uses the online advertising program “Google Ads” and, as part of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).
We use Google Ads to draw attention to our attractive offers on external websites with the help of advertising material (so-called Google Adwords).
We can determine how successful the individual advertising measures are in relation to the advertising campaign data.
Our aim is to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of the advertising costs incurred.

The conversion tracking cookie is set when a user clicks on an ad placed by Google.
Cookies are small text files that are stored on your end device.
These cookies generally lose their validity after 30 days and are not used for personal identification.
If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.
Each Google Ads customer receives a different cookie.
Cookies can therefore not be tracked via the websites of Google Ads customers.
The information collected using the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted for conversion tracking.
Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag.
However, they do not receive any information that can be used to personally identify users.

In the context of the use of Google Ads, personal data may also be transmitted to the servers of Google LLC.
in the USA.

Details on the processing triggered by Google Ads Conversion Tracking and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

All processing described above, in particular the setting of cookies for the reading of information on the terminal device used, will only be carried out if you have given us your consent in accordance with Art. 6 para.
1 lit.
a GDPR have given us your express consent to do so.
You can revoke your consent at any time with effect for the future by deactivating this service in the “cookie consent tool” provided on the website.

You can also permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the Google browser plug-in available at the following link:

https://www.google.com/settings/ads/plugin?hl=de

In order to target users whose data we have received in the context of business or business-like relationships even more effectively, we use a customer matching function as part of Google Ads.
For this purpose, we transmit one or more files with aggregated customer data (primarily email addresses and telephone numbers) to Google electronically.
Google does not have access to clear data, but automatically encrypts the information in the customer files during the transmission process using a special algorithm.
The encrypted information can then only be used by Google to assign it to existing Google accounts that the data subjects have set up.
This enables the display of personalized advertising across all Google services linked to the respective Google account.

Customer data will only be transmitted to Google if you have given us your express consent to do so in accordance with Art. 6 para.
1 lit.
a GDPR have given.
You can revoke this consent at any time with effect for the future.
Further information on Google’s data protection measures in relation to the customer matching function can be found here: https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182

Google’s privacy policy can be viewed here: https://www.google.de/policies/privacy/



Information about cookies

We use cookies to optimize our website.
These are small text files that are stored in your computer’s memory.
These cookies are deleted when you close your browser.
Other cookies remain on your computer (long-term cookies) and recognize it on your next visit.
This enables us to provide you with better access to our website and to determine which areas of the website the user was particularly interested in.
You can find more information about cookies on Wikipedia.

Our website uses the following cookies:

Google: Used by Google to store user data in connection with the website statistics software Google Analytics.
Further information can be found at Google Analytics.

Facebook: Used to store user data in connection with the Facebook pixel.
For more information, see Facebook Developer and the Facebook Cookie Notice.

You can prevent cookies from being saved by selecting “Block cookies” in your browser settings.
However, this may limit the functionality of our services.
Where exactly these settings are located depends on the respective web browser.
Detailed information on this can be accessed via the help function of the respective web browser.

General attitude to personalized online advertising you can make here:

Google ad preferences and opt-out options for personalized advertising settings and opt-out opportunities for the “Network Advertising InitiativeIf”

you do not want Facebook to assign the data collected about you via our website to your Facebook account, you must log out of Facebook before visiting our websites.

Here you can activate / deactivate cookies explicitly for this website

Server Log Files

The server log files contain: the IP address of the requesting computer, together with the date, the time, the request, which file is requested (name and URL), the amount of data transferred to you, a message as to whether the request was successful, identification data of the browser and operating system used, and the website from which the access was made (if the access was made via a link).
The server logs are stored in order to be able to check the system security, to administer the website technically and to optimize the offer.
The server logs are stored for a maximum of 3 months.

Facebook pixels

This website uses Facebook Pixel, a web analysis service of Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”).
We have concluded a data processing agreement with Facebook for this purpose.
Some of the data is transferred to the USA.
The transfer of data to the USA takes place on the basis of the Privacy Shield.

When our website is accessed, a connection to the Facebook servers is established via software and data is transmitted to Facebook servers, some of which are located in the USA.
Facebook Pixel also uses cookies to store information about the website user and to analyze the use of the website by website users.

According to Facebook, Facebook will use the data collected to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage.

Also, Facebook may transfer this information to third parties, if required by law or if third parties process this data on behalf of Facebook

Detailed information on how Facebook handles user data can be found in Facebook ‘s privacy policy.

Disable Facebook pixels

You can prevent the collection of your user data by Facebook Pixel on this website only by clicking on the following link.
An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Deactivate Facebook Pixel.

You can find more information on this in Facebook’s privacy policy.

If you do not wish to collect data via Custom Audiences, you can deactivate Custom Audiences here .

Social plugins from Facebook

We use social plugins from facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plugins can be recognized by the Facebook logo or the addition “Facebook Social Plugin”. If you For example, if you click the “Like” button or leave a comment, the information will be sent directly from your browser to Facebook and stored there. Furthermore, Facebook makes your preferences public for your Facebook friends. If you are logged in to Facebook, Facebook can assign the call of our page directly to your Facebook account. Even if you are not logged in or do not have a Facebook account, your browser sends information (such as which web page you accessed, your IP address) that Facebook stores. For details on the handling of your personal data by Facebook and your rights in this regard, please refer to the privacy policy of Facebook:

http://www.facebook.com/policy.php

Hotjar

This website uses Hotjar, an analysis software of Hotjar Ltd. (“Hotjar”) (http://www.hotjar.com, Level 2, St Julian’s Business Center, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta, Europe). With Hotjar it is possible to measure and analyze the usage behavior (clicks, mouse movements, scroll heights, etc.) on our website. The information generated by the “Tracking Code” and “Cookie” from your visit to our website will be transmitted to the Hotjar servers in Ireland and stored there. The tracking code collects the following information:

Device dependent data

The following information can be recorded by your device and your browser:

• The IP address of your device (collected and stored in an anonymous format)

• Your e-mail address, including your first and last name, provided you have made it available through our website

• Screen size of your device

• Device type and browser information

• Geographical viewpoint (only the country)

• The preferred language to represent our website

• user interactions

• mouse events (movement, position and clicks)

• Keystrokes

Log data

The following data is automatically generated by our servers when Hotjar is used

• referring domain

• Visited pages

• Geographical viewpoint (only the country)

• The preferred language to represent our website

• Date and time when the website was accessed

Hotjar will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage.
Hotjar also uses third-party services, such as Google Analytics and Optimizely, to provide its services.
These third-party companies may store information that your browser sends when you visit the website, such as cookies or IP requests.
For more information on how Google Analytics and Optimizely store and use data, please refer to their respective privacy policies.

By continuing to use this site, you consent to the above processing of the data by Hotjar and its third parties under this Privacy Policy.

The cookies that Hotjar uses have a different “lifespan”; some stay up to 365 days, some remain valid only during the current visit.

You can prevent Hotjar from collecting the data by clicking on the following link and following the instructions there: https://www.hotjar.com/legal/compliance/opt-out

Google Optimize

This website uses “Google Optimize” operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Optimize analyzes the use of different variants of our website and helps us to personalize the user experience according to the behavior of our users on the website. Google Optimize is a tool integrated into Google Analytics. Google Analytics is in turn a web analytics service provided by Google Inc. Google Optimize uses cookies, which are small text files that are stored on your computer and enable analysis. The IP address is anonymized immediately after processing. Only in exceptional cases will the full IP address be sent to a Google server in the USA and encrypted there. Google will evaluate the information collected by Google Optimize on behalf of druck.at, with no personal data being processed. The transmitted IP address will not be merged with other Google data. You can prevent the storage of cookies by setting your browser accordingly. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website, in particular your IP address, and from processing this data by Google by downloading and installing the browser plug-in available under the following link : http://tools.google.com/dlpage/gaoptout?hl=de

Pingdom

We also use the Pingdom monitoring service from the Swedish company Pingdom AB, Kopparbergsvägen 8, 722 13, Västerås, Sweden.
This tool enables an analysis of the loading behavior and availability of our website and collects your IP address.
Cookies are set for this purpose.
You can prevent this by making the appropriate setting in your browser.
You can find Pingdom’s privacy policy here: https://www.pingdom.com/legal/privacy-policy/.

Sweepstakes

The organizer of competitions on XXXXXX is XXXX.
The competition is carried out on the basis of the following conditions of participation.
meinefamilie.at is responsible for the organization, processing, prize provision and prize distribution.
The minimum age for participation is 18 years.
All residents of Austria are eligible to participate.

In order to be able to notify the winners, the address and e-mail address are also required.
The winner will be contacted at random after the draw.
By participating, you agree to the terms and conditions of the competition.

Email newsletter shipping

We send email newsletters to interested parties and our customers, informing them about our product range and our services.
The newsletter is sent on the basis of the consent of the interested party and from the contractual relationship as a customer.
We use an email marketing service as a processor to carry out the mailing.
Only the email address is transmitted for this purpose.

Once you have subscribed to the newsletter, we will send you a confirmation email with a double-opt-in link.

You can cancel your subscription to the newsletter at any time by clicking on the unsubscribe link in each newsletter.
We will then immediately delete your data in connection with the newsletter mailing.

Use of Google Remarketing

We also use Google’s remarketing function.
This allows us to show you personalized advertising on suitable advertising spaces on other websites based on the interests you have shown on our website.
This option is limited to a maximum of 18 months.

You can find further information on this in the privacy policy of Google. You can prevent interest-based advertising by installing this browser plugin prevent interest-based advertising.

This website uses Google AdWords Remarketing Tags

This website uses Google AdWords remarketing service to advertise on third party websites to previous visitors to our site.
It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry.
This could be in the form of an advertisement on the Google search results page, or the Google Display Network.
Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our website.
Of course, any data collected will be used in accordance with our own privacy policy, as well as Google’s privacy policies.

You can opt-out of remarketing by visiting the link below:

For Google: https://support.google.com/ads/answer/2662922?hl=en

Your rights

According to the EU GDPR, you have a right to free information about your stored data and, if necessary, a right to correction, blocking or deletion of this data.
You can ask questions, for example, via the following e-mail address: datenschutz@timetravel-vienna.at

You also have the right to withdraw any consent you may have given to the processing of your personal data.
The lawfulness of the processing of personal data until the revocation is not affected by the revocation.

You also have the right to object to the processing of your personal data for the purpose of direct marketing.
In the event of an objection, your personal data will no longer be processed for the purpose of direct advertising.

ou also have the right to complain to the supervisory authority.

Austrian Data Protection Authority

Wickenburggasse 8

1080 Vienna

www.dsb.gv.at

Responsible: Time Travel Betriebs GmbH

Contact: Habsburgerg.
10A, 1010 Vienna

Email: Datenschutz@timetravel-vienna.at


Privacy policy for the use of Microsoft Clarity

Our website uses Microsoft Clarity, a web analytics service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (“Microsoft”). Microsoft Clarity enables us to analyze the use of our website and thereby gain valuable insights to optimize our content and user-friendliness.

Data processing by Microsoft Clarity

Microsoft Clarity uses cookies and similar technologies to collect data about the behavior of users on our website. The data collected includes information about the pages visited, mouse movements, clicks, scrolling behavior and anonymized IP addresses. This data is processed pseudonymously and stored in the USA. Microsoft uses this information to evaluate the use of the website and to compile reports on the activities on our website.

Legal basis

The data is processed on the basis of Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the optimization of our website and the improvement of user-friendliness.

Possibility of objection

You can object to the collection of your data by Microsoft Clarity at any time by making the appropriate settings in your browser or by setting an opt-out cookie. Further information on data processing by Microsoft Clarity can be found in Microsoft’s privacy policy: https://privacy.microsoft.com/de-de/privacystatement.

Data transfer to third countries

Please note that by using Microsoft Clarity, your data may be transferred to the USA. Microsoft is certified under the EU-US Data Privacy Framework, which guarantees an appropriate level of data protection.

Information on data protection
We use technologies such as cookies, LocalStorage, etc. to customize your browsing experience, to personalize content and ads, to provide social media features, and to analyze traffic to our website. We also share information about how our site is used with our social media, advertising and analytics partners. Our partners may combine this information with other data that you have provided to them or that you have collected as part of using the Services (incl. US providers). You can find more information about the use of your data in our data protection declaration.

data protection
This website uses cookies so that we can offer you the best possible user experience. You can find more information about the use of your data in our data protection declaration.

Strictly Necessary Cookies
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

Marketing & Statistics
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site and the most popular pages. Leave this cookie enabled helps us to improve our website.

Google Tag Manager
This is a tag management system. Using the Google Tag Manager, tags can be integrated centrally via a user interface. Tags are small pieces of code that represent activitiescan track. Script codes from other tools are integrated via the Google Tag Manager. The Tag Manager makes it possible to control when a specific tag is triggered.